Privacy Policy

Last updated: 13th August 2026

ACT Scaffolding Services LTD respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use, store and protect any personal information you provide to us when using our website, contacting us or working with us.

Who We Are

ACT Scaffolding Services LTD provides scaffolding services for industrial, commercial and construction projects across Barnsley, South Yorkshire and the wider UK.

For the purpose of data protection laws, ACT Scaffolding Services LTD is the data controller for the personal information we collect and use.

Business Name: ACT Scaffolding Services LTD

Email: joe.gibbons@actscaffold.co.uk / joanne.gibbons@actscaffold.co.uk

Phone: +44 7883 780704

Company Number: 09886898

What Information We Collect

We may collect and process the following types of personal information:

Your name
Your company name
Your job title
Your email address
Your phone number
Your address or project location
Details about your enquiry, project or scaffolding requirements
Information you provide through our website contact form
Information included in emails, phone calls or other correspondence
Website usage information, such as IP address, browser type, device information and pages visited

We only collect information that is relevant to the services we provide or the enquiry you have made.

How We Collect Your Information

We use your personal information to:

Respond to enquiries
Provide quotes and project information
Communicate with clients, contractors and suppliers
Manage and deliver scaffolding services
Arrange site visits, project planning and ongoing communication
Maintain business records
Improve our website, services and customer experience
Meet legal, accounting, insurance and health and safety obligations
Send relevant business updates, where appropriate

We will not sell your personal information to third parties.

Our Lawful Basis For Using Your Information

We only use your personal information where we have a lawful basis to do so.

This may include:

Contract:

When we need to use your information to provide a quote, discuss a project, deliver services or manage a business relationship with you.

Legitimate Interests:

When we use your information to run and improve our business, respond to enquiries, manage client relationships, maintain records and promote our services reasonably and proportionately.

Legal Obligation:

When we need to process information to comply with legal, tax, accounting, insurance or health and safety requirements.

Consent:

Where we rely on your consent, such as for certain types of marketing communication or non-essential website cookies, you can withdraw your consent at any time.

Who We Share Your Information With

We may share your personal information with trusted third parties where necessary, including:

Website hosting and IT service providers
Email and communication service providers
Accountants, insurers or legal advisers
Contractors or suppliers involved in delivering services
Health and safety, regulatory or legal bodies, where required
Professional advisers who support the running of our business

We only share information where necessary and expect any third party we work with to handle your information securely and responsibly.

How Long We Keep Your Information

We only keep personal information for as long as necessary for the reason it was collected.

This may include:

Enquiry information for as long as needed to respond and follow up
Client, supplier and project records for business, legal, tax and insurance purposes
Website analytics information for a limited period to help us understand website performance
Marketing information until you unsubscribe or ask us to remove your details

When information is no longer needed, we will delete it securely or anonymise it where appropriate.

How We Protect Your Information

We take reasonable steps to keep your personal information safe and secure.

This includes using appropriate systems, access controls and security measures to protect information from unauthorised access, loss, misuse or disclosure.

However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies And Website Analytics

Our website may use cookies to improve your browsing experience, understand how visitors use the site and support website performance.

Cookies are small files placed on your device when you visit a website.

We may use:

Essential cookies needed for the website to function
Analytics cookies to help us understand how visitors use the website
Performance cookies to improve how the website works

Where required, we will ask for your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings.

Your Data Protection Rights

Under data protection law, you have rights in relation to your personal information.

These may include the right to:

Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to us using your information in certain circumstances
Ask for your information to be transferred to another organisation, where applicable
Withdraw consent where we rely on consent to use your information

To exercise any of these rights, please contact us using the details provided in this policy.

Marketing Communications

We may contact business contacts with relevant updates about ACT Scaffolding Services LTD, our services or company news where we believe there is a legitimate business interest.

You can ask us to stop sending marketing communications at any time by contacting us directly.

Links To Other Websites

Our website may contain links to other websites.

Once you leave our website, we are not responsible for the privacy practices, content or security of any external websites. You should read the privacy policy of any website you visit.

Complaints

If you have any questions or concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Changes To This Privacy Policy

We may update this privacy policy from time to time.

Any updates will be published on this page with a revised “last updated” date.

Contact Us

If you have any questions about this privacy policy or how we use your personal information, please contact:

ACT Scaffolding Services LTD
Email: joe.gibbons@actscaffold.co.uk / joanne.gibbons@actscaffold.co.uk
Phone: +44 7883 780704